How we use cookies

We use cookies to make our website work well for you. When you accept cookies, you allow us to use them. You can choose to only accept certain categories of cookies.

Change your cookie settings

You can change which cookies you allow us to use at any time. Necessary cookies cannot be deleted.

You can withdraw your consent to the use of cookies at any time. All cookies, except necessary cookies, will be deleted.

What are cookies?

Cookies are small text files containing letters and numbers that are stored on your computer, mobile device or tablet when you visit a website that uses cookies. Some cookies are stored on your computer, mobile device or tablet for the duration of your visit to the website. Other cookies are stored for a limited time.

Why do we use cookies?

We use cookies to make the website and internet banking easier for you to use, to get information about how visitors use our website and to improve the services we offer you. They are also used for our marketing purposes, and may then be shared with third party providers – companies we work with.

In some cases, the use of cookies means that we process your personal data. In this case, we follow our principles for the processing of personal data. 

3 types of cookies

We use three different categories of cookies. You can accept all cookies or certain categories. When you accept a category, you allow all cookies in that category.

  • Necessary cookies

    Necessary for the website to work smoothly and securely and cannot be deselected. Enable important functions such as login and language settings.

  • Functions, performance and statistics

    Required in order for functions and customisation to work. Help us understand how the website is used so that we can improve it. The information is aggregated for all users and can never be linked to you. If you do not accept these cookies, some functions may not work properly.

  • Relevant marketing

    Help us understand how you use our services so that we can create better tips and offers for you. Some are added by our partners and may affect content and ads you see on other websites. If you do not accept these cookies, you will see less targeted content.

Questions and answers about cookies

Cookie list

Below you can find detailed information on our cookies and how we use them. 

 

Necessary
Vendor Cookie Description Expires
Load balancer wcm Cookie wcm is to keep users state referred as Cookie persistence to ensure that requests from the same client are directed to the same pool member after the BIG-IP system initially load-balances them. If the same pool member is not available, the system makes a new load balancing decision. Cookie is necessary to ensure sites performance. After session
Load balancer TS ASM systems cookie to enforce security policies. The BIG-IP ASM system validates these cookies returned from clients to ensure that the cookies are not modified. After session
System COOKIE_CONSENT Cookie stores information whether allowed cookies in your browser. 1 year
System BIGipServer Used to distribute traffic to the web site on several servers in order to optimise response times. After session
SiteSpect SSLB This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels. 2 years
SiteSpect NSSLB This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels. 2 years
Functions, performance and statistics
Vendor Cookie Description Expires
Adobe Analytics AMCVS_ Adobe Analytics cookie, shows if Analytics are enabled. After session
Adobe Analytics s_ifs A session-based cookie used to ensure that cookie consent values are synchronized when a customer navigates Swedbank’s website and Internet bank pages, which in some cases run on different domains. Using such a cookie contributes to server performance optimization. After session
Adobe s_cc Adobe Site Catalyst cookie, determines if cookies enabled in the browser. After session
Internal Tracking AMCV_ Adobe Analytics marketing cloud ID cookie, tracks if the same device is using the site. 2 years
Adobe s_vi Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp 2 years
Adobe s_vi_vx60gx60x60 Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp 2 years
Glassbox _cls_s Used to improve the user experience and helps us understand and analyse the activity on our websites. After session
Glassbox _cls_v Used to improve the user experience and helps us understand and analyse the activity on our websites. After session
Glassbox Bc This cookie allows recording of user sessions across subdomains. After session
Glassbox gb.sid LocalStorage value for the current Glassbox session id. Delete in the browser
Glassbox db.botDetection LocalStorage value used for detecting search engine bots Delete in the browser
Glassbox gb.lastReferrer LocalStorage value for the last referred url Delete in the browser
Glassbox gb.cors_ready LocalStorage value for indication of CORS readiness. Delete in the browser
Glassbox gb.recording.bychance.enabled LocalStorage value that indicates whether recording is enabled by chance. Delete in the browser
Glassbox gb.record.bychance.prev_th LocalStorage value used to identify updated threshold configuration settings to ensure resampling of current user. Delete in the browser
Glassbox gb.domrecord.bychange.enabled LocalStorage value used to indicate whether DOM recording is enabled by chance. Delete in the browser
Glassbox gb.domrecord.bychange.prev_th LocalStorage value for previously used DOM recording chance threshold configuration. Delete in the browser
Glassbox gb_unbound.app.conf LocalStorage value for recent configuration received from Glassbox Gateway. Delete in the browser
Glassbox gb_unbound.res.pending LocalStorage value for pending resources for download. Delete in the browser
Glassbox gb_unbound.res.all LocalStorage value for indicating full resources recording mode. Delete in the browser
Glassbox gb_unbound.cls_v_expr LocalStorage value with number of days in which the visitor id expires. Delete in the browser
Glassbox gb.psn LocalStorage value with page serial number in the current browser tab. Delete in the browser
Glassbox gb.btabid  LocalStorage value with tab ID to identify when new tab was opened. Delete in the browser
Microsoft ARRAffinity This cookie is added by Windows Azure Cloud Platform. It is used for load balancing and to ensure that page calls from the same visitor are directed to the same server in every session. After session
Vitec Software 42e9259729 Added when the user previously have visited www.vitecsoftware.com and is used for visitor statistics. 128 day
Google NID Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 20 years
Google ANID Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 1 year
Google DV Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 1 day
Google 1P_JAR Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 1 month
Google reCAPTCHA* Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). After session
Google CONSENT Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). 20 years
Google _GRECAPTCHA Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security). After session
App banner SMART_APP_BANNER Cookie to save preferences on smart app banner which redirects to app store (iOS and Android) if chosen then it is not displayed for 30 days in public sites. 1 month
SiteSpect SSID Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. 1 year
SiteSpect NSSID Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. 1 year
SiteSpect SSSC Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels. After session
SiteSpect NSSSC Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels. After session
SiteSpect SSRT Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect NSSRT Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect SSPV Purpose of this cookie is to enable preview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect NSSPV Purpose of this cookie is to enable preview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels. 1 year
SiteSpect SSOD Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data. 1 year
SiteSpect NSSOD Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data. 1 year
Youtube APISID Youtube’s cookies provide videos that we embed and present to the users. From 6 months to 10 years.
Youtube SSID Enables Google to collect user information for videos hosted by Youtube. 2 years
Youtube HSID Enables Google to collect user information for videos hosted by Youtube. 2 years
Youtube LOGIN_INFO This cookie is used to play Youtube videos embedded on the website. From 6 months to 10 years.
Youtube PREF This cookie is used to play Youtube videos embedded on the website. From 6 months to 10 years.
Youtube SAPISID This cookie is used to play Youtube videos embedded on the website. From 6 months to 10 years.
Youtube VISITOR_INFO1_LIVE An embedded Youtube-video collects visitor information and adjusted preferred settings. From 6 months to 10 years.
Youtube YSC An embedded Youtube-video collects visitor information and adjusted preferred settings. After session
Youtube CONSENT Consent cookie for Youtube service 18 years
System eventbucket This is a user identifying cookie generated by Swedbank used to log cookie consent selection. It ensures selected cookie consent policy is enforced between different platforms. 6 months
System IsCookiesConsented Defines wether customer have consented to cookies or not, turns out in either true or false After session
System KycIsPresent Defines wether the customer have unanswered kyc questions, turning out in either true or false After session
System savings.search-history Save user search history for better user experience 1 year
System savings.chart.settings Save chart settings for better user experience 1 year
System savings.news.language.settings Save which languages news user wants to receive 1 year
System savings.news.sources.settings Save which sources the user wants to receive news from 1 year
System savings.dashboard.view.settings Save if user wants to see detailed or compact view of the savings dashboard by default 1 year
System savings.news.universe.settings Save which universe the user wants to receive news for 1 year
System VISIT_NOTIFICATION_POPUP Determines whether the user have visited notification settings popup in service portal start page After session
System savings.account-details.settings To store page layout preferences for /spara-placera/oversikt/konto page. 3 years
Relevant marketing
Vendor Cookie Description Expires
Google SID Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. 2 years
Google SIDCC Secure cookie to protect user data from unauthorized access. 15 months
Google _ga Used for Google Analytics. It is used to distinguish unique users by assigning a randomly generated number as a client identifier. 2 years
Google _gid Used to store randomly generated ids and campaign information about the user. 1 day
Google APISID Google uses cookies, like the PREF, NID and SID cookie, to contribute to the personalization of the ads in Google properties, like Google search. For example, we use them to store your most recent searches, your previous interactions with ads or search results and your visits to an advertiser's website. In this way we can show you personalized ads on Google. 2 years
Google HSID Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries. 2 years
Google OTZ This cookie is used to support Google’s advertising services 17 days
Google OGPC This cookie enables the functionality of Google Maps. 1 month
Adform C Adform identifies if user’s browser accepts cookies. If the user accepts cookies, 1, the setting is saved for 60 days. If the user does not accept cookies, 3, the setting is saved for 3650 days. 14 days
Adform CM14 Adform identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching). 14 days
Adform DigiTrust.v1.identity User identifier set by DigiTru.st, independent industry body. 1 week
Adform TPC Identifies if user’s browser accepts third-party cookies. (A third-party cookie is one that is set in the user’s browser by a web site from a domain other than the one the user is visiting.) 14 days
Adform adtrc Identifies if browser information was gathered for Adform. 7 days
Adform cid Cookie id (legacy) – unique identifier for cookie (same as uid for Adform). 2 months
Adform uid Unique identifier for Adform, same as cid for cookie. 1 month
Adform _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 3 months

How your privacy is protected by our partners

Some partners place cookies on your computer, mobile or tablet when you visit this website. Read about how our partners handle your privacy and cookies.

Questions about cookies?

If you have questions about the cookies on this site, contact Digital Support and we will assist you.

+46 (0)771-97 75 12